Jacob & Nuerki

USA
5 - 10 business days
$9.99 on orders under $150
FREE delivery on orders over $150

UK and Northern Ireland
5 - 7 business days
FREE delivery on all orders

Europe
5 - 7 business days
€9.99 on all orders

(ROW) Rest of the the world*  
5 - 10 business days
£14.99 on all orders

*excluding Australia/New Zealand

Returns Policy

We know it can take time to really appreciate new art, so if you’re not head over heels in love with your piece, you can return any item(s) in their original condition, within 14 days of arrival to receive a full refund. Please note, we do not cover the cost of return shipping, and any customised products are non-refundable including framed prints as these are hand made-to-order. Any customs duties/taxes associated with returns is the responsibility of the buyer. Please send us your order details via the returns form and once received we will send you our returns address.

Products are handmade to order, so expect slight variations in craftsmanship or dimensions.

Prints and framed prints
Keep all print products (framed or unframed) away from direct sunlight to maintain their quality and longevity.

Wood Frames (frame only)
Very lightly dust the frames, do not use any cleaning products or wet the frames as it can damage the wood and/or any finishings.

Frames (glass only)
Gently dust first, then clean with lukewarm water and very mild soap using a soft cloth or sponge. Do NOT use products containing ammonia as it can cause damage.

Thoughtfully made, responsibly delivered
Every product is crafted with care, using high-quality materials on a made to order basis, reducing waste and ensuring lasting quality.

We print as locally as possible, close to your delivery location. Supporting each purchase with expert guidance, framing advice, and dedicated customer care.